Privacy Policy


This Privacy Policy explains how your "Personally Identifiable Information" (PII) is being used through this website. PII, as described in US privacy law and information security doctrine, is information which can be used on its own or with other information to identify, contact or locate a single person, or to identify an individual in context. 

What information do we collect?

Information you provide to us, including forms you voluntarily fill out on this website and information you provide to Controlco at marketing events such as industry conferences, live demos and webinars. This personal information may include your first and last name, your company name, job title and work email address, phone number and details on your request.

Information we collect automatically includes details on your travels through our site along with your equipment as obtained through Cookies and Google Analytics. This information may include details on your browser type, how often you visit our site and from what country, length of visit and your IP address.

On extremely rare occasions, Controlco may obtain personal information about you from third parties. In the unlikely event that this happens, Controlco would ensure that the information has been obtained lawfully and that the third party has the proper permissions to share your information with Controlco.

When do we collect information?

We collect information about you in the aggregate when you browse our website. Your personal identifiable information is only obtained when you fill out a form on our site.

How do we use PII?

We use personally identifiable information to respond to your requests for information about our products or services, and for marketing efforts such as email newsletters to keep you informed about information in which you have shown an interest.

How do we protect personal data?

Your personal information is stored within a secure enterprise resource planning database in a section to which only select few users have access. All of this information is collected and stored using Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or process on our servers. 

All email correspondence subscriptions are managed by you, the user, and can be updated at any time via the link "Subscription Preferences" link included at the bottom of all mass email communications from Controlco. This information cannot be edited by Controlco.

As a California-based company, we are required under the new California Consumer Privacy Act (CCPA) to allow users to request that their data be deleted from our records. We are happy to comply with deletion requests sent through any form on our website.

Do we use cookies?

Yes, the Controlco website uses Cookies, or small files that the site or its service providers transfer to your computer's hard drive through the web browser (if you allow). This enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For our part, we use cookies to help us compile aggregate data about site traffic and engagement so that we can better enhance the website in the future.

Do we sell data?

No, Controlco does not sell any personal data collected on any website users or customers. We never have and we never will. In compliance with the California Online Privacy Protection Act, we would not distribute your personal information to outside parties without your consent, but again we don't sell your data so that isn't an issue. 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

California Online Privacy Protection Act compliance

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and going to the "Edit Profile" page.

Childrens Online Privacy Protection Act compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Changes to this privacy policy

Controlco has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

3451 Vincent Road Suite C Pleasant Hill, CA 94523